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How to Apply

 Interested candidates should submit: 

  1. A one-page Cover Letter addressing your qualifications for the position and why you are interested in joining the Nch’i Wana Housing team 

  2. A current Resume 

  3. A completed Nch’i Wana Housing Application for Employment Form 

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Application Deadline:

September 24th, 2024 

 

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Please send application materials to: â€‹

Sofie Larsen-Teskey,

Office Manager

 â€‹â€‹â€‹

Email:

Sofie.larsen-teskey@nchiwana.org  â€‹

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OR ​

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Mail:

Attn:  Sofie Larsen-Teskey 

Nch’i Wana Housing 

2505 West 7th Street, Suite 107 

The Dalles, OR 97058 

Attention: Incomplete applications will not be considered. Electronically submitted applications are preferred. Due to the sheer number of applicants, only those applicants selected for an interview will be contacted. Please respect our no phone calls policy. This job description does not constitute an employment agreement and is subject to change by the employer due to changes in grants and funding sources. 

OUTREACH CASE MANAGER

Position: Outreach Case Manager 

Compensation: Starts at $19.00 - $21.50 hourly or commensurate with experience 

Benefits: Paid time off is based on tenure with the agency and includes accruals of sick and vacation hours. NWH recognizes twelve paid holidays per calendar year. NWH also provides medical, dental and vision insurance. Employees may enroll in a retirement savings plan after 3 months of employment. 

Employment Status: Full -time, Regular, Non-Exempt 

Hours: General working hours are 8:30am-5pm, flexible work schedule available 

upon approval, evenings and occasional weekends, as assigned 

Supervision: No supervisory requirements 

Reports To: Nch’i Wana Housing Executive Director 

Job Location: Nch’i Wana Housing Office, The Gloria Center, 2505 West 7th Street, Suite 107, The Dalles OR 97058 

 

Date Posted: August 16, 2024 

Application Deadline: September 24th, 2024

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Position Description:​

The Outreach Case Manager plays a key role in working to end houselessness and address barriers to housing access in the NWH service area. NWH housing assistance programs promote stability and racial equity through advocacy, empowerment, financial and tenant education, employment and skill building, and coordination of supports and services which enable households to improve their economic and housing stability. This position is designed to address barriers to housing access through meeting individuals and families experiencing homelessness where they are in our community and collaboratively developing housing stabilization plans. In addition to office-based work, team-based direct outreach will take place in community settings such as fish camps, on the street, and at shelters. The position will coordinate with other outreach and housing service providers, culturally specific organizations, and community-based organizations to ensure that individuals and families experiencing houselessness have access to the resources needed to regain and maintain housing stability. 

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Essential Functions: 

  • Perform street and fish camp outreach with Housing Program staff and community partners for engagement with families and individuals experiencing houselessness in Wasco, Hood River, Sherman, Skamania and Klickitat counties. 

  • Provide case management and linkage to all available community resources that will assist in housing stability as well as basic needs resources such as food, hygiene, energy assistance, health care, safety, employment, and education. 

  • Assist clients in developing housing plans.  

  • Respond to referrals from shelters, law enforcement, faith-based organizations, culturally specific organizations, social service providers, employment specialists, physical and behavioral health care providers, and community-based organizations 

  • Interview, screen and determine eligibility of program participant for federal, state, county, and Tribal assistance programs 

  • Coordinate services to Indigenous, disabled, People of Color and LGBTQ+ community members through partnerships with culturally specific organizations and other organizations providing services specific to these community members 

  • Utilize Harm Reduction, Trauma Informed Care, Rapid Rehousing and Housing First approaches to serve clients 

  • Plan for and table for the organization at community events 

  • Develop and lead tenant and first-time homeowner trainings 

  • Attend and complete required and optional trainings offered 

 

Additional Duties:   

Program Compliance: 

  • Enter client specific data into the Homeless Management Information System database system, for tracking and reporting purposes 

  • Ensures compliance with all contractual requirements related to outreach-specific grant funding 

  • Assures that all required systems and client records are maintained and up to date 

  • Record and report on outreach data in monthly Outreach Reports.  

Liaison/Public Relations: 

  • Represents NWH Housing Programs at local, state, regional, and national forums as assigned. 

  • Collaborates with community partners to provide wraparound services to support housing stability 

  • Develop and manage relationships with landlords and property management companies to assist in the housing stability of program participants.

Financial Management: 

  • Tracking of client assistance funds of caseload of program participants 

  • Preparation of financial reports for reporting and grant development purposes as assigned 

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Qualifications

​Education & Training

  • High School Diploma required, associate degree or bachelor’s degree preferred, or a combination of equivalent education and experience may be an acceptable substitute 

​

Certifications/Credentials:​

  • Certification (or ability to certify) and ability to maintain certification in Cardiopulmonary Resuscitation (CPR), 1st Aid and Automatic External Defibrillator (AED) 

  • Community Health Worker (CHW)/ Traditional Health Worker (THW) Certification (to willing to be certified)

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Experience:​

  • Experience working within diverse populations specifically with the Columbia River Native American population, including working within a tribe, board, or other organization strongly preferred 

  • Knowledge of Native American history, an understanding of the diversity of the local American Indian/Alaskan Native community and issues surrounding the Columbia River experience required 

  • Enrolled in one of the four Columbia River Treaty Tribes strongly preferred 

  • Experience working with homeless and social service programs preferred

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Work Environment:​

  •  60% office, 40% outside office 

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Physical Requirements:​​

  • The employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. 

  • The employee may be required to sit for extended periods of time. 

  • The employee must occasionally lift and/or move up to 30 pounds. 

  • Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. 

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Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. â€‹â€‹

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​Skills

  • Ability to deal with different people and situations appropriately, including effective communication with people from diverse backgrounds 

  • Demonstrated skills in interpersonal communication, collaboration, and conflict resolution

  • Organized self-starter and motivated 

  • Ability to take initiative and prioritize tasks using time-management and problem-solving skills 

  • Ability to deal with different people and situations appropriately, including effective communication with people from diverse backgrounds 

  • Communication skills, active listening, verbal and written, including public presentation skills 

  • Proficient computer skills including: Web-based research, Word Processing, MS Excel, Database use, Email 

  • Skills, knowledge and demonstrated abilities in areas of housing services, street outreach, client advocacy, equity and racial justice and homeless service delivery 

  • Knowledge of Department of Housing and Urban Development (HUD) and State of Oregon housing assistance programs and Washington State, Klickitat, Skamania County Programs as well as Tribal Programs.  Or ability and willingness to learn. 

  • Proficiency to be trained in Homeless Management Information System (HMIS) data input. 

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Equipment Used:​

  • Computer, phone, fax, copy machine.

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​​​​Safety Considerations:​

  •  Some travel will be required. 

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​​Other Requirements:​

  • Valid Oregon or Washington State Driver License or must be able to obtain one upon hire (must be eligible to be an insured driver under Nch’i Wana Housing’s liability insurance policy) 

  • Successful completion of a background investigation (including a fingerprint criminal history check)

PROJECT & COMMUNITY OUTREACH COORDINATOR

Position: Project and Community Outreach Coordinator

Compensation: Starts at $28.00 - $30.00 hourly DOQ

Benefits: Paid time off is based on tenure with the agency and includes accruals of sick and vacation hours. NWH recognizes twelve paid holidays per calendar year. NWH also provides medical, dental and vision insurance. Employees may enroll in a retirement savings plan after 3 months of employment. 

Employment Status: Full -time, Regular, Non-Exempt 

Hours: General working hours are 8:30am-5pm, flexible work schedule available 

upon approval, evenings and occasional weekends, as assigned 

Supervision: Supervises NWH Outreach Team

Reports To: Nch’i Wana Housing Executive Director 

Job Location: Nch’i Wana Housing Office, The Gloria Center, 2505 West 7th Street, Suite 107, The Dalles OR 97058. Some remote work will be considered during inclement weather.  

 

Date Posted: September 5th,  2024 

Application Deadline: September 24th, 2024​

Position Description:​

The Project and Community Outreach Coordinator is responsible for connecting Nch’i Wana Housing (NWH) with the surrounding community and with regional housing, community development, and advocacy programs. NWH’s programs promote stability and racial equity through advocacy, empowerment, financial and tenant education, employment and skill building, and coordination of supports and services. The duties of the Project and Community Outreach Coordinator include enhancing and developing partnerships. Building and creating methods for engagement with the local community and partners. Creating and maintaining a calendar for outreach events and work closely with community partners to plan and execute various outreach events. The Project and Community Outreach Coordinator will be responsible for developing and implementing outreach strategies to engage the community, plan and co-lead RentWell tenant and first-time homeowner classes, and to support our team by promoting our organization’s mission. The ideal candidate for this role has a solution-oriented mindset, is highly creative and possesses a keen interest in a leadership role.

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Essential Functions: 

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Project Management and Supervisory Skills: 

  • Organize and supervise the daily operations of the NWH Outreach team.

  • Maintain and update the NWH Outreach Calendar

  • Organize and lead regular outreach events to fish camps and surrounding communities.

  • Plan community engagement activities.

  • Participate in committees and leadership roles for GNAC event planning and execution.

  • Create lists of supplies for outreach events and coordinate with the Office Manager

  • Collaborate with community partners to expand outreach efforts.

  • Utilize social media platforms to distribute event and outreach materials.

  • Collect and analyze data to measure the effectiveness of outreach initiatives.

  • Oversees case management coordinated entry and ensures data entry is being correctly inputted.

  • Oversees Monthly Outreach Report creation.

  • Plan, coordinate, and help lead RentWell and first-time homeowner classes.

  • Attend meetings and trainings as requested.

  • Performs other tasks and duties as assigned.]

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Liasion/Public Relations:​

  • Managing public relations by building strategic contacts, creating press releases, Facebook and blog posts, brochures and other marketing materials

  • Represents NWH Housing Programs at local, state, regional, and national forums as assigned.

  • Develop and manage relationships with landlords and property management companies to assist in the housing stability of program participants.

​

Financial Management:​

  • Tracking of client assistance funds for grant reporting purposes

  • Preparation of financial reports for reporting and grant development purposes as assigned.

  • Preparing budgets and budget reports for outreach events and supplies

Qualifications

​Education & Training

  • Bachelor's degree with a minimum minor focus in marketing is required.

  • Experience in place of education will be accepted.

​

Certifications/Credentials:​

  • Certification (or ability to certify) and ability to maintain certification in Cardiopulmonary Resuscitation (CPR), 1st Aid and Automatic External Defibrillator (AED) 

  • Community Health Worker (CHW)/ Traditional Health Worker (THW) Certification required to be completed within 6 months of hiring.

​

Experience:​

  • Experience working within diverse populations specifically with the Columbia River Native American population, including working within a tribe, board, or other organization strongly preferred.

  • Knowledge of Native American history, an understanding of the diversity of the local American Indian/Alaskan Native community and issues surrounding the Columbia River experience required.

  • Enrolled in one of the four Columbia River Treaty Tribes strongly preferred.

  • Experience working with homeless and social service programs preferred.

  • Experience in social media management for outreach purposes

  • Ability to deal with different people and situations appropriately, including effective communication with people from diverse backgrounds.

  • Demonstrated skills in interpersonal communication, collaboration, and conflict resolution.

​

Work Environment:​

  •  60% office, 40% outside office 

​

Physical Requirements:​​

  • The employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. 

  • The employee may be required to sit for extended periods of time. 

  • The employee must occasionally lift and/or move up to 30 pounds. 

  • Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. 

​

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. â€‹â€‹

​

​Skills

  • Demonstrated leadership abilities to guide outreach activities and outreach workers.

  • Ability to thoroughly communicate plans, ideas in a clear and concise manner.

  • Proficiency in data collection and analysis for reporting purposes

  • Project management skills to oversee multiple initiatives efficiently.

  • Demonstrates dependability, organization and follow through.

  • Demonstrates adaptability, flexibility and creativity in problem solving and is solutions oriented. Adjusts priorities, productivity and efficiency based on needs of department.

  • Communicates in a professional and constructive manner. Responds to and follows through in a timely manner.

  • Demonstrates self-awareness and seeks opportunities for professional growth. Seeks and responds to feedback in order to improve performance.

  •  Maintains discretion around sensitive and confidential information.

  • Ability to deal with different people and situations appropriately, including effective communication with people from diverse backgrounds.

  • Communication skills, active listening, verbal and written, including public presentation skills.

  • Proficient computer skills including:

    • Web-based research

    • Word Processing

    • MS Excel

    • Database use

    • Outlook

    • Microsoft 365

  • Skills, knowledge and demonstrated abilities in areas of housing services, street outreach, client advocacy, equity and racial justice and homeless service delivery.

  • Knowledge of Department of Housing and Urban Development (HUD) and State of Oregon housing assistance programs and Washington State, Klickitat, Skamania County Programs as well as Tribal Programs.  Or ability and willingness to learn.

  • Proficiency to be trained in Homeless Management Information System (HMIS) data input.

​

Equipment Used:​

  • Computer, phone, fax, copy machine.

​

​​​​Safety Considerations:​

  •  Some travel will be required. 

​

​​Other Requirements:​

  • Valid Oregon or Washington State Driver License or must be able to obtain one upon hire (must be eligible to be an insured driver under Nch’i Wana Housing’s liability insurance policy) 

  • Successful completion of a background investigation (including a fingerprint criminal history check)

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